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COVID-19/SARS-CoV-2 Research

If you're doing computational research related to COVID-19/SARS-CoV-2 on an HPC cluster and experience any long wait times for jobs to run, please let us know.

Introduction

The Yale Center for Research Computing provides support for research computing at Yale University. Our most active area for support is High Performance Computing, however we also support other computational intensive research such as Geo-Spatial Computation and Data Visualization. In addition, we work with faculty and research groups across disciplines to design and maintain cost-effective computing capabilities.

Get Help

To best serve the research community, we hold office hours and use a support tracking system.

Troubleshooting Login Issues

If you are experiencing issues logging into one of the clusters, please first check the current System Status for known issues and check the Troubleshoot Login guide first before seeking additional assistance.

Web and Email Support

To submit requests, issues, or questions please send us an email at hpc@yale.edu or sign on to our online support system at help.ycrc.yale.edu. Your login credentials there are your email and a password of your choosing, not your CAS password.

Once received, our system will send an automated response to your inquiry with a link to a ticket. From there we'll track your ticket and make sure it's handled properly by the right person. Replies via email or the online support system go to the same place and are interchangeable. Constructive feedback is much appreciated.

In Person Support

Zoom Office Hours

Consistent with University guidance in response to COVID-19, office hours will be held remotely via Zoom.

Research support staff will be online during regular business hours (Monday - Friday, 9:00 am to 5:00 pm), however, we ask that you either contact a staff member individually via email to set up a virtual appointment, or email us at research.computing@yale.edu with details about your request and we will have one of our staff members reach out to you.

The YCRC is located on the second floor of 160 Saint Ronan Street. Visitor parking is available upon request. There are also Red, Orange, Blue and Green shuttle stops within a block of our center.

Specialist Day Hours Office Areas of Focus
Kaylea Nelson, Ph.D. Mon 10am-Noon 225 Grace/Milgram, Astronomy, G&G, MPI, Python
Tom Langford, Ph.D. Mon 2-4pm 225 Grace, Physics, Python
Michael Strickler, Ph.D. Tues 9-11am 222 Farnam/Ruddle/Milgram, Life Sciences, Structural Biology
Ben Evans, Ph.D. Wed 10am-Noon 224 Farnam/Ruddle/Milgram, Life Sciences, Bioinformatics, Python, OOD Portal
Ping Luo Wed 2pm-4pm 216 Grace/Milgram, MPI, OpenMP, C/C++, Fortran, ParaView, OOD Portal
Rob Bjornson, Ph.D. Thurs 2-4pm 216 Farnam/Ruddle, Life Sciences, Bioinformatics, Python
Andy Sherman, Ph.D. Fri 1:30-3:30pm 217 Grace, MPI, GPUs, Matlab
Misha Guy, Ph.D.  via email SRSC Software and Mathematica

Q&A Platform

The YCRC recently joined a Q&A platform at ask.cyberinfrastructure.org. Feel free to post questions about the clusters there and receive answers from YCRC staff or even your peers! The sub-site for YCRC related questions is available at ask.cyberinfrastructure.org/c/yale.


Last update: July 28, 2020